Robert G. Sackett

(845) 546-2278

Metro PCS, Hawthorne, NY 
October 2008 to October 2013 
Sr. Traffic / Fixed Network Engineer

Core Strengths

·              Switched Network Architectures (LEC / ILEC / CLEC, IXC, etc.)

·              SS7/SIGTRAN Networks (STP, SCP, A-Links, F-Links, ISUP, TCAP, etc.)

·              PSTN concepts and processes (LNP, LRN, LERG, TIRKS, ALI, MSAG, etc.)

·              Transport Technologies (TDM, SIP, IP, SONET, DWDM/CWDM, Ethernet)

·              CO equipment (Lucent 5E, NT DMS250, MDF/FDF, Tellabs DACS, DSX, Routers/Switches, Anypath VM, etc.)

·              PSTN concepts and processes (LNP, LRN, LERG, ALI, MSAG)

·              Interconnect Order/Design Processes (ASR, EWO, Interconnection agreements, Tariffs, PON, POI, ACTL/FACTL)

·              Test equipment (Various SS7 analyzers, BERTs, LANilizers, SAGE units, etc.)

·              Technical documentation and drawings (Word, Excel, Visio, Map info, etc.)

·      VOIP system administration and deployment (Cisco Call Manager, Unity Messaging system, Skinny, 79xx phones, etc.)

·              Completed Cisco CCENT certification. Currently working on ICND2 certification.

Essential Duties and Responsibilities:

·              Complete Oversight of capacity planning and optimization of the MetroPCS New York wireless market. New York market consists of 4 Alcatel Lucent MSCs (5E+ECP), T1 and Ethernet backhaul, internal and PSTN trunking (TDM), and Anypath Voicemail system.

·              Monitor and trend 5E, ECP and Backhaul traffic utilization using system metrics and/or critical triggers to determine future growth potential and create equipment and/or work orders to support that growth.

·              Track and assign all 5E trunk ports (OIUs) to support expansion and/or modification of current PSTN (TDM) network.

·              Track and assign all Cisco 10K / 9K (OC12) router ports to support T-1 Backhaul connectivity.

·              Coordinate with Field Ops and Switch Ops to complete Carrier/Capacity work requests from RF Engineering Dept.

·              Coordinate and plan rehomes of various BTS throughout market to support traffic balancing between multiple MSCs.

·              Create, publish & track growth work into a Work Order Database utilizing Remedy Ticketing system.

·              Respond to all Remedy tickets within our queue and complete associated work in a timely manner.

·              Coordinate, plan and track all special projects related to our group.

·      Support daily Operations of Cisco Call Manager North East cluster including traffic analysis, backups, and call detail recording.

·      Support  add moves and changes related to Cisco Call Manager and Unity Voice mail for the North East Cluster.

 

Comsys Staffing, Durham, NC 
October 2005 to 2008 
Sr. VOIP Engineer

Essential Duties and Responsibilities:

 

·              Worked as a member of the VOIP transition team for large Bank whose goal was to migrate from Legacy voice (TDM) to VOIP at all their US locations.

·              Roll-out of Cisco Call Manager, Call Manager Express and Unity to support transition of Branch, Back Office and Trading floor environments.

·              Creation of task list to track timeline and deliverables for each assigned site.

·              Site surveys of existing Voice equipment to support replication in the new VOIP environment, including; PBX, IVR, ACD, Turrets, Voice Recorders, VM, etc.

·              Telco orders for all facilities and services including T-1, DID, ARDs, FXOs, etc.

·              User templates to determine phone types and layouts.

·              Traffic studies to determine trunk capacity and current costs.

·              Site readiness test plan.

·              Cut-over plan with cadence.

 

 

Knight Trading, Jersey City, NJ
July 2003 to January 2005

Senior Telecom Analyst

Responsible for all MAC orders related to the Cisco Call Manager, Unity Voice Mail, IPC IQMX Turret systems, Nortel option 81C, Private voice network, and Nicelog voice recording system.

 

Sapphire Technologies New York, NY 
April 2001 to January 2003 
Telecommunications Consultant

Responsible for planning, design and implementation of all voice projects related to  Domestic PBX Network, Back-office and Trading Floor environments, Disaster Recovery and Remote access services..

Intralinks Inc., 1372 Broadway New York, NY 
January 2000 to April 2001
Telecommunications Manager 

Managed crew of 4 responsible for strategic planning and design of a Global Voice Network. Oversaw the procurement and implementation of all equipment and services, necessary to support the brand new Global Voice Network. This included choosing local and remote vendors, private line, local and IXC Carriers, PBX /Call Center /Voicemail Brand, cable plant and carrier demarcation type. Distributed and managed all laptops and cellphones company wide.

 

THE BANK OF TOKYO-Mitsubishi,  New York, 1251 A of A, NY
October 1989 to January 2000
Telecommunications Unit Manager

Managed a crew of 2 engineers responsible for the growth and integrity of the BTM Global Voice Network. Administered PBX, Trading Floor, Voicemail, IVR, and ACD systems. Assigned all "MAC" orders related to these systems as well as CENTREX, cable plant, and call accounting. Responsible for yearly budget, RFPs, capacity planning and procurement of all telecommunications equipment and services including T-1, QSIG, ARDs, Hoot n Hollars, DID, DOD, FXO, etc. Liaison between BTM and all Telecom vendors including; NEC/BCS, Verizon, MCI, Hitachi, Etrali, IPC, Picture Tel, Quest, NET, AT+T.

ITT/US TRANSMISSION SYSTEMS, New York, NY 
December 1980 to May 1989
Switch Operator / Installation Supervisor

 

Started as Central Office technician and became installation supervisor after 4 years. Supervised and directed a team of 12 CO technicians in the installation and maintenance of analog and digital circuits within the Nortel DMS-250 tandem switch. Performed acceptance testing and turn-up of new telecom facilities. Completed expansion and upgrade related projects as well as system retofits to support network growth. Completed Circuit layout documentation and drawings detailing the path of each circuit through CO equipment and terminations. Trained all technicians on the use of analog and digital test equipment including : testboards, drop and incerts, BERTS, VOMs, etc.

Education: Formally trained on the following systems:
Nortel DMS-250, Lucent 5ESS, Nortel Option 11C-81C(PBX), Nortel M-1 BARS/NARS, Cisco 2900 Router, Cisco Call Manager / Unity, NET/IDNX 20/70/90, Wescom DACS, ITT M-13 Multiplexer, NEC NEAX 2400 (PBX), NEC CCIS internetworking, GDC Meggamux Plus,  CISCO CCENT Certification.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coordinates installation activities for new projects, produces the project schedule and plan. Coordinates activity between third party vendors, Verizon and the customer. May provide end-user training.

 

Supervisor/Project Manager needed to oversee and direct a 40K line 5ESS Switch/Frame Cutover project. Exercises judgment within defined procedures and practices to determine appropriate action. Decision-making and independence is involved.

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This position is responsible for supervising and directing a team of Central Office Frame Technicians in performing provisioning, and proactive maintenance related to a 40K line 5ESS Switch cutover.

This position leads a team of central office technicians in a unionized environment. The position requires strong leadership skills and the ability to hold self and his/her team accountable for results and deadlines by establishing clear roles, and responsibilities, and for tracking and managing team and individual performance.

The right candidate will use sound judgment and organizing/prioritizing skills, and act with the highest integrity to achieve goals.

The qualified candidate will need to be able to think creatively and progressively to both identify and implement changes to improve and implement cutover results. The selected candidate will be required to work with and communicate effectively with employees from diverse backgrounds in order to motivate and engage a team to achieve results, as well as work effectively across organizations.

The position also requires administering the Verizon processes and policies as they relate to: attendance, performance, safety, work rules, and code of conduct. Requirements also may include weekend duty, on call duty, and extended hours as necessary. The position is located at the 1095 Avenue of America's Central office.

 

Additional Requirements:

Prior Frame Operations experience or knowledge. Candidate should be proficient or have a working knowledge of FOMS, ECOT, TIRKS, WFADI, VRepair, Frame Assist.